Global Patient Safety Forum

The GPSF is a convening alliance with a mission to save lives, save money, and build value in the community it serves.  The Forum was expressly founded to make available important content that the collaborators want to share more broadly. This website is not intended to compete with any other initiative and will meet its objectives if collaborators and those interested in the topics share the information with their communities. There are no financial requirements of users of the site. Certain communities are private in order to protect those we serve and those who serve. Those we serve are patients and their families. Those who serve are the caregivers, administrators, researchers, educators, and staff in the healthcare industry.

Global Innovators Network

We are a global network of leaders from academia, industry, government, NGOs, philanthropy, and faith-based organizations who are collaborating on best practices in leadership of innovation. Spawned to meet the global needs of innovators in healthcare and patient safety, our work has expanded to multiple sectors with a focus on mentorship and development of great leaders. There is no specific commercial purpose of this website and no required financial relationship between the collaborators. No direct, indirect, or affiliated financial support of any type from the healthcare industry has funded this site or communities of practice served here. The information available through this website is entirely free.

Global Webinars and Summits

TMIT Global has led a global community of practice of clinical, administrative, and patient safety leaders since the 1980s.  More than 130 monthly webinars and research and development have been delivered over more than a decade. They are served by 500 subject matter experts who have been speakers and advisors on a number of patient safety initiatives. The webinars are posted monthly at www.SafetyLeaders.org.

Title Date Resources
Special Care for Special Populations: The Immunocompromised, Seniors, and Children – Family Survive & Thrive Guide™ October 7, 2021 Audio and Resources
The Opioid Crisis: Drug Diversion, the Public, and the Public Safety Net September 16, 2021 Audio and Resources
The Essential Worker Toolbox:
Breaking Family Transmission Chains – Family Survive & Thrive Guide™
September 2, 2021 Audio and Resources
Defeating the Delta Force:  Fighting for Our Young August 19, 2021 Audio and Resources
Dealing with Delta: Critical FAQs – Family Survive & Thrive Guide™ August 5, 2021 Audio and Resources
Balancing on the Edge of Healthcare and Public Safety July 15, 2021 Audio and Resources
The New Normal: Prevention, Preparedness, Protection, and Performance Improvement Family Survive & Thrive Guide™ July 1, 2021 Audio and Resources
Racial and Sexual Discrimination:  A Threat to Patients & Caregivers June 17, 2021 Audio and Resources
10 Best Practices for Reopening & Recovery:  Family Survive & Thrive Guide™ June 3, 2021 Audio and Resources
The Improvement Mentality and Patient Safety May 20, 2021 Audio and Resources
Long Haulers, Loss, and Caregivers:  Family Survive & Thrive Guide™ May 6, 2021 Audio and Resources
Emerging Threats: New Patient & Caregiver Issues April 15, 2021 Audio and Resources
Vaccines, Variants, and the Road to Victory:  Family Survive & Thrive Guide™ April 1, 2021 Audio and Resources
Cybersecurity & Medical Records:  Emerging Threats to Safety March 18, 2021 Audio and Resources
What to do – They are in the ICU:  Family Survive & Thrive Guide™ March 4, 2021 Audio and Resources
The 5 Rights of End of Life Care February 18, 2021 Audio and Resources
Family Emergency Rescue Skills:  Family Survive & Thrive Guide™ February 4, 2021 Audio and Resources
An Ultrasound Revolution:  The Impact on Emergency Care January 21, 2021 Audio and Resources
Creating Your 2021 Family Safety Plan:  Family Survive & Thrive Guide™ January 7, 2021 Audio and Resources
Great End of Life Care CAN Drive Patient Safety December 17, 2020 Audio and Resources
Providing CARE at Home:  Family Survive & Thrive Guide™ December 3, 2020 Audio and Resources
The 5 Rights of Emergency Care and SBAR for Patients November 19, 2020 Audio and Resources
Safety Plan Templates for Everyone:  A Survive & Thrive Guide™ November 5, 2020 Audio and Resources
Care of the Caregiver: Loved Ones Caring for Loved Ones October 15, 2020 Audio and Resources
Creating Your Family Safety Plan:  A Survive & Thrive Guide™ October 1, 2020 Audio and Resources
Drug Diversion 2020 & The 5 Rights of Pain Management September 17, 2020 Audio and Resources
Family Survive & Thrive Guide™: Keeping Our Kids Safe September 3, 2020 Audio and Resources
A Patient Safety Stress Test:  Coronavirus Crisis – Applying Just Culture August 20, 2020 Audio and Resources
Family Survive & Thrive Guide™: Coming Home Safely August 6, 2020 Audio and Resources
Pandemic Preparedness Part 2: Surfing the Next Wave with Security July 16, 2020 Audio and Resources
Family Survive & Thrive Guide™: The Latest Best Practices July 2, 2020 Audio and Resources
Pandemic Preparedness: Surfing the Next Wave June 18, 2020 Audio and Resources
Coronavirus Survive & Thrive Guide for Caregiver & Critical Worker Families May 21, 2020 Audio and Resources
Burnout and Crises: Joy in the Face of Chaos April 16, 2020 Audio and Resources
Just Culture: A 2020 Update and Case Studies March 19, 2020 Audio and Resources
Coronavirus – Protecting You & Your Family: First Responder & Family Briefing March 18, 2020 Audio and Resources
Mortality Reviews and Patient Safety: A 2020 Update February 20, 2020 Audio and Resources
Anticoagulation Safety: A 2020 Update January 16, 2020 Audio and Resources
Violence in Healthcare & Keeping Everyone Safe December 19, 2019 Audio and Resources
Leadership Tools, Performance Improvement, and 100 Day Plans November 21, 2019 Audio and Resources
A Perfect Storm: The Midcourse Correction for Patient Safety October 17, 2019 Audio and Resources
In-flight Emergencies: Good Samaritans at Altitude September 19, 2019 Audio and Resources
Workplace Violence: A Patient and Caregiver Safety Update August 15, 2019 Audio and Resources
The Quality Journey: The CEO and CMO View July 18, 2019 Audio and Resources
Mortality Reviews and Patient Safety: A 2019 Update June 20, 2019 Audio and Resources
Drug Diversion Scenarios & An Update on Patient Suicide May 16, 2019 Audio and Resources
5 Rights of Pain Care, Opioids and Diversion Update April 18, 2019 Audio and Resources
Serious Adverse Events and Engaging Your Governance Board March 21, 2019 Audio and Resources
From Burnout to Esprit de Corps and Safer Care February 21, 2019 Audio and Resources
Sepsis: A 2019 Update on Critical Issues January 17, 2019 Audio and Resources
Respectful Management of Serious Adverse Events: A 2018 Update December 18, 2018 Audio and Resources
Highlights of the Last Decade and High Impact
Issues for 2019 and Beyond
November 15, 2018 Audio and Resources
Dauntless Leaders in Nursing: Impacting Patient Safety October 18, 2018 Audio and Resources
Drug Diversion: The 2018 Crisis Update & Our Future September 20, 2018 Audio and Resources
The HR Department – Friend or Foe: Critical Patient & Caregiver Safety Events August 16, 2018 Audio and Resources
Healthcare Professional Burnout: A Critical Caregiver & Patient Safety Issue July 19, 2018 Audio and Resources
Workplace Violence: A Critical Patient and Caregiver Safety Issue June 21, 2018 Audio and Resources
Drug Shortages: A Critical Patient Safety Issue May 17, 2018 Audio and Resources
End of Life Care: Learning from Mortality Reviews April 19, 2018 Audio and Resources
Just Culture — High Impact Case Studies March 15, 2018 Audio and Resources
Just Culture — Voices from the Frontline February 15, 2018 Audio and Resources
Drug Diversion: A Drill Down Approach January 18, 2018 Audio and Resources
Just Culture in 2017 and Beyond December 21, 2017 Audio and Resources
Sepsis and Triage: Maximizing Safety of Incoming Patients November 16, 2017 Audio and Resources
Health Information Technology: Patient Safety Issues & Cybersecurity October 19, 2017 Audio and Resources
Drug Diversion and the Opioid Crisis September 21, 2017 Audio and Resources
Sepsis: Bringing it All Together Part 3 August 17, 2017 Audio and Resources
The Opioid Crisis: New Threats to Caregivers July 20, 2017 Audio and Resources
Sepsis: Acute Care Part 2 June 15, 2017 Audio and Resources
Sepsis: The Basics Part 1 May 18, 2017 Audio and Resources
Failure to Rescue: Bedside Patient Rescue – A Great Opportunity April 20, 2017 Audio and Resources
Mayo Clinic Mortality Review Presentations – at the Texas Medical Center Threat Safety R&D Community of Practice March 1, 2017 Audio and Resources
Mortality Reviews: Great Learning from Our Early Journey February 16, 2017 Audio and Resources
Saving Lives Putting Mortality Reviews to Work – It does pay off! January 19, 2017 Audio and Resources
The Opioid Crisis: An Update for Safety Leaders December 15, 2016 Audio and Resources
A Safety Leaders Update: Is H.I.T. Evidence Based? November 17, 2016 Audio and Resources
Learning from Collaboration on Mortality Reviews: The Journey October 20, 2016 Audio and Resources
Harmonizing Healthcare Emergency Codes September 15, 2016 Audio and Resources
Learn from Mortality Review AND the Living: Part 2 – A Deeper Dive August 18, 2016 Audio and Resources
Learn from Mortality Review AND the Living: Next Generation Safety Learning System July 21, 2016 Audio and Resources
New Oral Anticoagulants: New Patient Safety Challenges June 16, 2016 Audio and Resources
High Impact Care Hazards: Opioid OD, Anaphylaxis, Cardiac Arrest, Choking, and On-site Transportation Accidents May 19, 2016 Audio and Resources
The Opioid Patient Safety Crisis: Actions and Reactions April 28, 2016 Audio and Resources
Health Information Technology Safety Community of Practice January 21, 2016 Audio and Resources

October 7, 2021
Special Care for Special Populations: The Immunocompromised, Seniors, and Children – Family Survive & Thrive Guide™

More than 1,000 household responses have guided our learning community. To date we have covered typical healthy Americans. In this special program we will address the immunocompromised, high risk populations, and children. Patients who are immunocompromised have a reduced ability to fight infections and other diseases. The immunocompromised may have certain diseases or conditions such as AIDS, cancer, diabetes, malnutrition, and certain genetic disorders. It may also be caused by certain medicines or treatments, such as anticancer drugs, radiation therapy, and stem cell or organ transplant. Our children who have not yet been vaccinated or are not yet eligible are also at special risk.

Whether with the immunocompromised or with children we will address:

              • Who are at higher risk for COVID?
              • What is the In Case of Emergency Checklist?
              • Who are the immunocompromised?
              • Why are medical records so important?
              • Why is the Golden Hour important?
              • How can I prevent harm to those at higher risk?

We will provide a thorough update on how to keep your employees families and business safe through future surges.

September 16, 2021
The Opioid Crisis: Drug Diversion, the Public, and the Public Safety Net

Kimberly New is a specialist in controlled substance security, DEA regulatory compliance and institutional drug diversion. As a nurse with a law degree, she has a unique perspective. She has been a frequent TMIT speaker and is back by popular demand. Our conversation with her will update us on the latest developments. Dr. Gladstone McDowell is a leading pain management specialist who has been a urologic oncologist and anesthesiologist who will provide the latest on “The 5 Rights of Pain Management” and a perspective reducing risk of opioid addiction. Dr. Gregory Botz is a critical care doctor and the Chief Medical Officer for the University of Texas Police Department at MD Anderson at Houston. He will provide an update on the risks and best practices regarding opioid exposure to optimize the safety of first responders and the safety of those they serve.

September 2, 2021
The Essential Worker Toolbox: Breaking Family Transmission Chains – Family Survive & Thrive Guide™

More than 1,000 household responses have guided our learning community. Our professional first responders and the critical essential workers who keep the light, water, food, money, and education flowing in our communities are experiencing an unprecedented infection rate in their families with the current surge. Join us and learn about tools employees can use. What if a roommate or family member:

                • Is exposed or infected?
                • Needs to go the ED?
                • Needs care at home?
                • Is admitted to the ICU?
                • Needs to recover at home?
                • Gets Long Haul COVID disease?

Answer the following questions:

                • Masks – do I upgrade or not?
                • Vaccines – do I need a booster?
                • If I have been infected, do I need a vaccine?
                • What is a Family CFO – the Chief Family Officer

August 19, 2021
Defeating the Delta Force: Fighting for Our Young

Join us to learn about what college students and their parents need to do to have the right legal protections in place in case of hospitalization from COVID, accidents, or any cause.

Due to the tremendous response to our program Dealing with Delta: Critical FAQs held last week, we will share the critical video clips and answers to questions we did not have time to cover from our Coronavirus Community of Practice. See our emergency medicine, critical care, pediatric, infection prevention, college team, and law enforcement leader speakers below. Hear about our Take a Shot: Save a Life program and how to engage children in preventing harm.

August 5, 2021
Dealing with Delta: Critical FAQs – Family Survive & Thrive Guide™

As many experts predicted, we are experiencing surges and outbreaks of Coronavirus Delta Variant. It is much more contagious, lethal, and can really impact our young.

Join us to hear our experts answer the tough questions:

            • How bad is the Delta Variant?
            • What about masks and safe distance?
            • Am I safe even if I am vaccinated?
            • What if I am not vaccinated?
            • What about Long Haul COVID disease?
            • How safe are our kids from Delta?
            • What about booster vaccines?

We will provide a thorough update on how to keep your family and business safe through future surges.

July 15, 2021
Balancing on the Edge of Healthcare and Public Safety

This discussion will outline and discuss several issues with public safety and healthcare delivery systems. Police, Fire, EMS, and government programs all intersect with healthcare in the ‘safety net’ which intends to keep the public safe. That said, the ‘safety net’ is not perfect and both patients and systems suffer when appropriate resources are not available or accessible, and people ‘fall through the cracks’ frequently. Experts from across public safety and healthcare will discuss this divide and how to start to address the gap.

Dr. Casey Clements our lead presenter is a Consultant Physician and Assistant Professor of Emergency Medicine at the Mayo Clinic in Rochester, Minnesota. Currently serving as Clinical Practice Chair for Emergency Medicine, he likes to focus on large-scale interdepartmental and interdisciplinary practice improvements. He also leads occupational safety as the Staff Safety Officer for Mayo Clinic – chairing the Environmental Health and Safety committees for both Mayo Rochester and the Mayo Clinic Enterprise. Our reaction panel of public safety experts include Vicki King and Dr. Gregory Botz from MD Anderson. Dr. David Morris will provide the perspectives of hiring, training, and promotion to optimize public safety.

July 1, 2021
The New Normal: Prevention, Preparedness, Protection, and Performance Improvement – Family Survive & Thrive Guide™

We are tremendously excited to reopen and recover our businesses and get back to work, school, worship, and play. Join our world class experts as they set the stage for the “New Normal”.  Our Four P Framework will be used to provide you with what you need to turn the science into safety and that safety into success.

          • Prevention
          • Preparedness
          • Protection
          • Performance Improvement

We will provide a thorough update on how to keep your family and business safe through future surges.

June 17, 2021
Racial and Sexual Discrimination: A Threat to Patients & Caregivers

Racial and or Sexual Discrimination against those we serve including patients and their families and or those who serve in the organization is one of the major emerging threats keeping our leaders up at night. We have a world-class team of speakers and reactors who are going to address this critical issue.

Ann Rhoades is an international guru in human resources and leadership. As the former head of HR and training at Southwest Airlines and co-founder of Jet-Blue where safety is a core competency, she will share her message on “A, B, and C Players”. She will share why culture is so important to the core value of safety. Vicki King is Assistant Chief of Police, Converged Threat/Risk Protection & Investigations at MD Anderson Cancer Center and Paul Cross is Assistant Chief of Police, Uniformed Police Operations there. Vicki and Paul will address the emerging threat of racial and sexual discrimination drawing on their combined 60 years of experience. David Morris, PHD, JD Dr. Morris’ dual career as an I/O psychologist and attorney gives him a unique perception of the law and the development of personnel procedures. His focus on character and people complements Ann Rhoades opening message. Chief William Adcox is the chief security officer of MD Anderson and the Chief of Police at UT Houston. He and Arlene Salamendra who is a community expert on bullying in healthcare will serve as reactors.

June 3, 2021
10 Best Practices for Reopening & Recovery:  Family Survive & Thrive Guide™

We are tremendously excited to reopen and recover our businesses and get back to work, school, worship, and play. Join our world class experts as we address the 10 best safe practices to get to our “new normal”.

Our Four P Framework will be used to provide you with what you need to turn the science into safety and that safety into success as we proceed to the “New Normal”.

              • Prevention
              • Preparedness
              • Protection
              • Performance Improvement

We will provide a thorough update on coming home safe, keeping our kids safe, developing family safety plans, how to be ready to care for someone at home, and how to handle future surges.

May 20, 2021
The Improvement Mentality and Patient Safety

Dr. Dan Henderson was a leader of the group of medical students who developed the national Check a Box – Save a Life Campaign that led to tens of thousands of lives being saved by driving adoption of the WHO Surgical Checklist. Featured in the 2010 Discovery Channel Documentary co-produced with TMIT, quality leaders tell the story of how the group of medical student leaders self-organized and deployed a program that medical students across the nation could use to drive surgical safety in their organizations. Now as a primary care physician at Massachusetts General Hospital, Dr. Henderson’s focus is a comprehensive, big-picture approach to the health and wellness of the patients he serves, particularly those with multiple complex or interacting conditions, and in coordination with specialty teams when appropriate. He will speak on the concept of the “Improvement Mentality” he teaches at the Harvard School of Public Health. Dr. Denham will provide a briefing on the “Take the Shot – Save a Life” program now being deployed to accelerate vaccination in the “movable middle” of vaccine hesitant groups willing to have a vaccination conversation.

May 6, 2021
Long Haulers, Loss, and Caregivers:  Family Survive & Thrive Guide™

We are in the race between vaccinations and the surge of Coronavirus variants. A tremendous number of COVID sufferers are having long term harm. We will answer:

              • WHAT are the “long hauler” conditions and harm?
              • WHAT is my risk to get “long hauler” syndromes?
              • WHY are the virus variants impacting us now?
              • WHERE are resources for my family to recover?
              • WHAT can I do to recover from my loss?
              • HOW are “long hauler caregivers” managing?

We will share the view of those who are nationally working with “Long Haulers”. Our expert team of physicians, nurses, and infection preventionists will help you understand the long term impact of COVID. A panel of youth, college students, and young adults will complement our clinical experts to address the impact on the young.

April 15, 2021
Emerging Threats: New Patient & Caregiver Issues

There are emerging threats that are keeping leaders up at night. A community of practice was developed in 2018 to provide a learning community leaders.  Dr. Gregory Botz and Chief William Adcox of MD Anderson Cancer Center comment on the following emerging threats:

  • Brand Damage from Outside, Inside, and or Mixed Outside-Inside Threats including cyberterrorism.
  • Workplace Violence including physical, verbal, sexual, or emotional harassment, bullying or harm to caregivers, staff, students, or patients.
  • Active Shooter, Violent Intruder, and Deadly Force Incidents including events causing physical harm to staff, caregivers, students, or patients.
  • Domestic Terrorism such as organized attacks using chemical, biologic, radiologic, nuclear, and explosive weapons. Also weaponization of transportation & vehicles (CBRNET)
  • Violent Acts Against Leadership where administrative, clinical, or governance leaders are specifically targeted by insiders or outsiders.
  • Intentional Harm of Patients by caregivers who commit harmful acts against patients with or without enablers who do not report such harm.
  • Unintentional Patient Harm through errors of omission from systems failures identified by mortality reviews such as diagnostic errors.
  • Failure to Rescue in pre-hospital, hospital, and post-hospital continuity of care.
  • Hospital Optimization & Flow with overcrowding & boarding/transfer issues.
  • Readiness for Epidemics including preparedness for testing and volume surges.
  • Sexual Misconduct including sexual harassment, abuse of power, and or harm to caregivers, staff, students, or patients.
  • Racial and or Sexual Discrimination against those we serve including patients and their families and or those who serve in the organization.
  • Cybersecurity Patient Records Issues including breach, theft, and contamination of medical records leading to patient and caregiver harm.
  • Cybersecurity Operation Issues including breach, theft, and contamination of operational records, invasion of data systems, and ransom crimes.
  • Theft of Intellectual Property by insiders, outsiders, or nation-states.
  • Sabotage of service, information systems, clinical care, and property.
  • Nation State Influence through academic espionage, financial conflicts of interest, or other means.
  • Drug Diversion by staff including caregivers and pharmacists who divert medications for themselves or others.
  • Conflict of Interest of staff including physicians, researchers, and administrators including disclosed and undisclosed financial relationships.
  • Conflict of Interest of Governance including undisclosed financial relationships and disclosed financial relationships.
  • Academic Fraud including fabrication, falsification, plagiarism, or dishonest grant documentation including applications and reports.
  • Defamation or Unfair Press by investigative reporting or false whistleblowers.
  • Burn-out of caregivers, leadership, and staff.
  • Critical Drug and Supply Shortages such as I.V. fluids, medications, and key supplies.
  • Regulatory Compliance Issues including new risk for non-compliance.

April 1, 2021
Vaccines, Variants, and the Road to Victory: A Survive & Thrive Guide™

We will address the rapidly evolving science regarding vaccines, the impact of viral variants, and what is important on the road to victory over the pandemic.

VACCINES:

  • What are vaccines and how do they work?
  • What is the “adaptive Immune system” – B cells and T cells?
  • What is vaccine hesitancy about?
  • Are our vaccines really safe?
  • What do I need to know about side effects?
  • What are the differences between the vaccines?
  • What about kids – are vaccines safe and effective?

VARIANTS:

  • What are varIants and why are they important?
  • Why can they be more contagious and more lethal?
  • Why is the B117 U.K. variant important to us?
  • What about the South African and Brazilian variants?

VICTORY:

  • What are vaccines and how do they work?
  • Our Survive & Thrive Guides™  What’s New?
  • What will be the New Normal?
  • What do we do on the “recovery bridge to victory?”
  • What is the “Take a Shot and Play it Safe” Campaign?
  • What is a Good AND SAFE Samaritan?

March 18, 2021
Cybersecurity & Medical Records: Emerging Threats to Safety

Cybersecurity and ransom issues are becoming an emerging threat to patient and caregiver safety. Amar Yousif is the VP & Chief Information Officer for Information Technology for UTHealth at the University of Texas, Houston. A world-class expert in cybersecurity, he will provide the public health and patient safety view of critical issues impacting medical centers and hospitals today. The “5 Rights Framework” we have used for pain management, emergency medicine, and end of life care will be applied to medical records by Dr. Charles Denham, the originator of the format. He will cover best practices to reduce adverse events related to the sharing of medical records during the COVID recovery.

March 4, 2021
What to do – They are in the ICU: A Survive & Thrive Guide™

The Coronavirus Crisis is far from over and many of our family members, roommates, and friends are at risk for having to be admitted to Intensive Care Units (ICU). The variants and vaccine deployment are both wildcard factors. We will answer:

              • HOW do we prepare in case of ICU care?
              • WHAT should families and friends anticipate?
              • WHAT do we need to know about ICU care?
              • HOW do we make sure to get the best care?
              • WHAT can families do to help their loved ones?

Dr. Gregory Botz is the clinical leader of our Med Tac Bystander rescue team and a leader in patient safety. He is a Professor of Anesthesiology and Critical Care UT MD Anderson Cancer Center and an Adjunct Clinical Professor, at Stanford. He provides first hand advice to families that apply the to COVID crisis and whenever loved ones or friends are in the ICU. Dr. Tim Jessick is a palliative care leader and expert in end of life issues and will provide guidance on the critical issues everyone should understand and prepare for if a loved one or friend may pass away in the hospital or during care.

February 18, 2021
The 5 Rights of End of Life Care

Dr. Timothy Jessick has presented the value of End of Life Care with great reviews from our community of practice. He has recently worked with us using the “5 Rights Framework” we have developed for pain management, emergency care, and other topics. He will provide a comprehensive review of concepts, tools, and resources for end of life care. He has been a Palliative Medicine Physician for over 10 years. He will present how primary palliative care, goals of care discussions and palliative care can lead to safer, higher quality care while providing care that is more concordant with patient and family wishes.  Dr. Jessick is board certified in Palliative Care and Family Medicine. He is the co-founder and President of the Palliative Care Network of Wisconsin and a member of the American Academy of Hospice and Palliative Medicine and the American Academy of Family Physicians.

February 4, 2021
Family Emergency Rescue Skills: A Survive & Thrive Guide™

We are in the toughest phase of the Coronavirus Crisis. It is a critical time to be ready for emergencies now that our healthcare system is stressed. Join us. We will answer:

              • WHEN should we seek emergency medical care?
              • HOW do we prepare for COVID emergencies?
              • WHAT do we need to do to prepare our family?
              • HOW do we get someone safely to the hospital?
              • WHAT should we expect at the Emergency Dept?

January 21, 2021
An Ultrasound Revolution:  The Impact on Emergency Care

Emergency care is becoming critical to our population and ultrasound has become a terrific tool to improve quality and patient safety.  Dr. John Christian Fox is a Professor of Clinical Emergency Medicine and Chairman of the Department of Emergency Medicine at UCI School of Medicine. He is the director of ultrasound in medical education and dedicated to promulgate point-of-care through research, teaching, leadership and clinical expertise. It offers new value during the current Coronavirus Crisis, especially in emergency care.  Dr. Fox developed and published a unique four-year integrated point-of-care ultrasound curriculum for UCI medical students, making UCI the second medical school in the United States to integrate ultrasound into medical education. The curriculum he developed has been emulated and repurposed at over thirty medical schools throughout the nation.

January 7, 2021
Creating Your 2021 Family Safety Plan: A Survive & Thrive Guide™

The first quarter of 2021 will likely be the toughest period of the pandemic, yet we have hope in the deployment of a vaccine. Families will need to be focused on optimizing their own safety as healthcare resources of staffing, space, and supplies are exhausted. This program will focus on how to care for your family on a budget, adjust to rising threats in communities, and deal with the probability of caring for someone at home. We will address the community recovery phase as vaccines are deployed.

              • HOW do vaccines work?
              • WHAT do I do after I am vaccinated?
              • WHEN will we get back to normal?
              • HOW do we adjust family activities while waiting?
              • WHAT will be the “new normal” for my family?
              • WHEN will children be vaccinated?

December 17, 2020
Great End of Life Care CAN Drive Patient Safety

Dr. Jessick has been a Palliative Medicine Physician for over 10 years. He makes a terrific case for how impactful great end of life care can be on all of your systems. He will share how primary palliative care, goals of care discussions and palliative care can lead to safer, higher quality care while providing care that is more concordant with patient and family wishes.

Dr. Jessick is board certified in Palliative Care and Family Medicine. He is the co-founder and President of the Palliative Care Network of Wisconsin and a member of the American Academy of Hospice and Palliative Medicine and the American Academy of Family Physicians.

December 3, 2020
Providing CARE at Home: A Survive & Thrive Guide™

Every family and group living together need to know how to care for someone at home. Whether members are in quarantine, are infected and need to be isolated, or develop “emergency signs” defined by the CDC that indicate the immediate need for professional care; everyone needs to know what to do.

              • WHO should care for someone at home?
              • WHAT do I need to know to provide care?
              • HOW do I safetly care for someone at home?
              • WHEN do I seek holp from doctors?
              • WHY do I need to get ready NOW?

November 19, 2020
The 5 Rights of Emergency Care and SBAR for Patients

Emergency care has become very challenging during the Coronavirus Crisis. The 5 Rights of Emergency Care was a framework designed for performance improvement prior to the coronavirus pandemic to prevent patient safety adverse events. Now that families cannot join patients who are seen for emergency care whether they have COVID-19 or not, the value of the framework has increased.  Dr. Christopher Peabody who was a lead collaborator with us in the development of the 5 Rights of Emergency Care is the Director of the UCSF Acute Care Innovation Center and is an Assistant Clinical Professor of Emergency Medicine at UCSF.  He will walk us through framework.  The original SBAR tool developed by Doug Bonacum, formerly of Kaiser Permanente was modified to be used by patients. It offers new value during the current crisis, especially in emergency care.  A reactor panel of leaders including Heather Foster, RN, a national award winning nurse and infection preventionist and emergency medicine caregivers will help reinforce the messages.

November 5, 2020
Safety Plan Templates for Everyone: A Survive & Thrive Guide™

We need to break family and living unit infection transmission chains to save our nations. A family safety plan can save our workers who are often more vulnerable at home than at work. The collective behaviors of our family members and those we live with will define the safety of each member individually. We all want to keep our children, teens, college students, and young adults as safe as possible. We are delighted to have national experts join us to help you take a step by step approach to build your plan and provide templates you can use. This program is for families of Essential Infrastructure Workers, teachers, scouts, faith-based leaders, and the general public.

                • WHO should create a Family Safety Plan?
                • WHAT should a Safety Plan include look like?
                • WHEN should a family build a plan?
                • HOW do I build a plan from scratch?
                • WHY does my plan need to be customized?

October 15, 2020
Care of the Caregiver: Loved Ones Caring for Loved Ones

John Nance, JD has been a tireless champion for proper care of our caregivers. He is a bestselling author, global safety leader, and governance expert. John brings forth a call to action with new energy and opportunities for governance, professional administrative, and management leaders to care for their caregivers. The Coronavirus Crisis has pulled back the curtain on our healthcare system. It has shown our greatness in technical care and the failure of our safety support systems…especially for taking care of our caregivers. This program provides real detail as to how to deal with the emerging threats to our teams. Richard Mereu, JD, the Chief Government Relations Officer for the Emergency Nurses Association and Professor Mary Foley, the former President of the American Nurses Association and national patient safety expert will share their messages.

A reactor panel of leaders including Heather Foster, RN, a national award winning nurse and infection preventionist will help reinforce the messages.

October 1, 2020
Creating Your Family Safety Plan: A Survive & Thrive Guide™

The collective behaviors of our family members will define the safety of each member individually. We all want to keep our children, teens, college students, and young adults as safe as possible. We are delighted to have national experts join us to help you take a step by step approach to developing your family safety plan in case a loved one gets infected with Coronavirus or the Flu.  This program is for families of Essential Infrastructure Workers, teachers, scouts, faith-based leaders, and the general public.

            • What is the science behind the risk to your family?
            • How can we improve our state of READINESS?
            • How do we best RESPOND when a loved is sick?  
            • How do we RESCUE someone with severe symptoms?  
            • What is the best RECOVERY plan after an infection?
            • How can we make our family more RESILIENT?
            • How do we get teens, those in their 20’s, and 30’s to take the lead in protecting our families?

September 17, 2020
Drug Diversion 2020 & The 5 Rights of Pain Management

Kim New, JD, BSN, RN, one of our most popular experts is back speaking about Drug Diversion in 2020 to update her powerful message of 2019. This is a growing problem and the evolving normal imposed by the Coronavirus Crisis has new implications.

Dr. Gladstone McDowell is a leading pain management expert who was a urological oncologist with extensive surgical experience. He will address the latest issues regarding pain management using our 5 Rights of Pain Management model.

September 3, 2020
Family Survive & Thrive Guide™: Keeping Our Kids Safe

Many of us are at risk for bringing the Coronavirus home. We are delighted to have national experts join us to answer the tough questions regarding keeping our families safe when our jobs and activities require us to be exposed.

  • What is the science behind the risk to your kids?
  • Does risk vary for kids under 10, teens, and youth?
  • What about our college students and young adults?
  • What are the CDC school and college guidelines?
  • What are the highest risk environments?
  • Why are the indoors riskier than the outdoors?
  • Are there best practices for play dates and sports?
  • How can we safely return to the beach and pool?
  • How do we get teens, those in their 20’s, and 30’s to take the lead in protecting our families?
  • What are the best practices to protect my family?
  • What if I am exposed to a COVID-19 patient at work?
  • How do I put together a Family Safety Program?
  • Can we have safe play dates?
  • Why are indoor activities riskier than those outdoors?
  • What Personal Protective Equipment do I need to care for a loved one at home?
  • How do we get teens and those in their 20’s and 30’s to take the lead in being safe and protecting families?

August 20, 2020
A Patient Safety Stress Test: Coronavirus Crisis – Applying Just Culture

David Marx, JD, is a true pioneer in the internationally recognized safety practice of Just Culture. Each time he speaks to our community of practice, he receives terrific reviews. The Coronavirus Crisis has dramatically stressed the healthcare system and increased the risk of patient safety incidents. It has generated new risks to patients and caregivers. We will address common challenging patient safety incidents and scenarios unique to caring for COVID-19 positive patients including the risk to caregivers. Our reactor panel including best-selling author, John Nance, JD and infection preventionist, Heather Foster, RN will discuss the update and implications of the case studies.

August 6, 2020
Family Survive & Thrive Guide™: Coming Home Safely

Many of us are at risk for bringing the Coronavirus home. We are delighted to have national experts join us to answer the tough questions regarding keeping our families safe when our jobs and activities require us to be exposed.

      • How do we keep from bringing the virus home?
      • What are the best practices to protect my family?
      • What if I am exposed to a COVID-19 patient at work?
      • How do I put together a Family Safety Program?
      • Can we have safe play dates?
      • Why are indoor activities riskier than those outdoors?
      • What Personal Protective Equipment do I need to care for a loved one at home?
      • How do we get teens and those in their 20’s and 30’s to take the lead in being safe and protecting families?

      Experts who are caring for patients now share their practices, the latest best practices, and practical tips to help you care for your families. Join us to learn from them and ask your most difficult questions.

July 16, 2020
Pandemic Preparedness Part 2: Surfing the Next Wave with Security

Vicki King is the Assistant Chief of Police at the police department at the MD Anderson Cancer Center. She is the team lead for Threat & Risk Protection for the center. She will be addressing critical issues such as screening, dealing with “mask deniers”, and separating research and administration areas from clinical spaces. Dr. Marian E. Von-Maszewski is the Emergency Readiness Officer for Anderson who plays a critical leadership role during the Coronavirus Crisis. She is Assistant Professor, Department of Critical Care, Division of Anesthesiology and Critical Care, The University of Texas. This “Part 2” section of readiness will build on the program Dr. Von-Maszewski presented in our last webinar.

July 2, 2020
Family Survive & Thrive Guide™: The Latest Best Practices for Caregiver & Critical Worker Families

We are launching a monthly webinar specifically for families from the general public and critical infrastructure worker families from 16 industry sectors. They include medical and security volunteers for faith-based organizations and community membership organizations such as scouts. In this first webinar we are addressing the latest science for practicing social distance, hand hygiene, high contact surfaces, and use of masks.

You will hear from emergency medicine, critical care, security leaders, and infectious disease experts from leading medical centers. We will present video and resources provided on the web that may be used to help care for COVID-19 patients.

June 18, 2020
Pandemic Preparedness: Surfing the Next Wave

Dr. Marian E. Von-Maszewski is the Emergency Readiness Officer for the MD Anderson Cancer Center having exhibited extraordinary leadership during hurricane Harvey. She is now playing another critical leadership role during the Coronavirus Crisis. She is Assistant Professor, Department of Critical Care, Division of Anesthesiology and Critical Care, The University of Texas. She and a panel of experts will help us understand the lessons we have learned about patient and caregiver safety that can be applied to a second wave, another pandemic, or another crisis requiring emergency preparedness.

May 21, 2020
Coronavirus Survive & Thrive Guide for Caregiver & Critical Worker Families

Dr. Gregory Botz, Heather Foster, RN, and a rapid response team of more than 30 clinical, operational, and community impact leaders contributed to this program. It is a multimedia platform for the critical infrastructure workers from 16 industry sectors. It has been designed for non-medical families who may have to prepare a care room for a loved one at home. We presented video and resources provided on the web that may be used to help care for COVID-19 patients in the homes of critical infrastructure workers including professional caregivers and professional first responders. You will hear from emergency medicine, critical care, and infectious disease experts from leading medical centers. They will be supported by a reactor panel of leading experts.

April 16, 2020
Burnout and Crises: Joy in the Face of Chaos

Dr. Stephen J. Swensen, a global expert on leadership and professional burnout, will be speaking on this critical topic. The COVID-19 crises has put enormous pressures on our caregivers. Dr. Swensen will give us hope through his world class work. For three decades he has served patients at the Mayo Clinic as its Director of Leadership and Organization Development, Director of Quality, and Chairman of Radiology. Dr. Swensen will address the practical aspects of professional burnout and performance improvement by developing Esprit de Corps. He is now a Professor Emeritus and is very focused on helping organizations develop a safer path for their caregivers and patients.

March 19, 2020
Just Culture:A 2020 Update and Case Studies

David Marx, JD, is a true pioneer in the internationally recognized safety practice of Just Culture. Each time he speaks to our community of practice, he receives terrific reviews. Our March webinar will provide a 2020 update on the Just Culture movement and case studies will be presented that illustrate practical challenges we face at the frontline. David Marx draws on experience that spans more than two decades of examining laws, regulations, and industry practices to help lawmakers, regulatory authorities, and organizational leaders fulfill their responsibilities to produce safer outcomes. Our reactor panel will discuss the update and implications of the case studies.

March 18, 2020
Coronavirus – Protecting You & Your Family: First Responder & Family Briefing

Dr. Gregory Botz and Chief William Adcox, our webinar speakers are world class experts in emerging threats and are frontline leaders in the fight against the Coronavirus – COVID-19. Both serve at MD Anderson Cancer Center and the University of Texas. Dr. Botz is a Professor of Critical Care and Anesthesia. Chief Adcox is the Chief Security Officer and Chief of Police. Dr. Botz is also an adjunct faculty member at the Stanford University Medical Center. They will be supported by a reactor panel of leading experts. The webinar will address the most common scenarios facing families, professional first responders, and volunteer medical and security responders in our communities. This emergency response initiative is part of the Global Med Tac Bystander Rescue Care program developed to help the general public save lives before professional first responders arrive on the scene and to support them when they do. In an emergency, everyone may become a first responder.

February 20, 2020
Mortality Reviews and Patient Safety: A 2020 Update


Dr. Jeanne Huddleston is the global pioneer in the use of mortality reviews to improve patient care. She will provide a 2020 update on what has been learned from the world-wide collaborative program she leads. She comes back to us based on popular demand from our patient safety community of practice and the great reviews of her prior presentations that have highlighted Opportunities for Improvement in issues of omission.

January 16, 2020
Anticoagulation Safety: A 2020 Update

Dr. Alan Jacobson is a pioneer and leader in the field of anticoagulation management, having implemented innovative strategies within the VA system to improve anticoagulation management and dramatically reducing risk with out-of-range INR and complications associated with anticoagulation therapy. He has been our leading speaker on anticoagulation safety and will bring the latest update on this daunting area of care.

December 19, 2019
Violence in Healthcare & Keeping Everyone Safe

Casey Clements, MD, PhD, is a renowned emergency medicine physician at the Mayo Clinic who has done a terrific job educating our audience in past webinars. He will educating us on one of the most daunting crises in healthcare – workplace violence. Dr. Clements always delivers very practical and actionable information when he speaks.

November 21, 2019
Leadership Tools, Performance Improvement, and 100 Day Plans

Dr. J. Michael Henderson and CEO Kevin Cook received rave reviews for their presentation on their quality journey of the Chief Medical Officer at the University of Mississippi Medical Center. Our audience survey revealed you wanted more from them regarding their tools such as their 100 Day Plans. They will be joined by Dr. Shannon Pittman, their chair of Family Medicine and Candice Whitfield, the Administrator of their CMO office who will discuss the work. Dr. Henderson is the former Chief Quality Officer of the Cleveland Clinic and has a long history of work in performance improvement. Kevin Cook is responsible for the strategic leadership of the UMMC Health System, including University Hospital, Wiser Women and Infants Hospital, Conerly Critical Care Hospital, Children’s of Mississippi, UMMC Holmes County and UMMC Grenada, and all UMMC-owned ambulatory clinics.

October 17, 2019
A Perfect Storm: The Midcourse Correction for Patient Safety

John Nance, JD, the bestselling author of Why Hospitals Should Fly and Charting the Course: Launching Patient-Centric Healthcare, and global patient safety leader who has inspired us for years, will speak regarding new emerging issues impacting patient safety related to caregiver satisfaction. He will preview some of the very important topics that he will cover in his next book. A frequent international speaker and advisor to leading medical centers, John has terrific insights into emerging threats challenging our industry. The ABC commentator for safety, he is a former airline captain, holds a law degree, and is expert on ethics in corporate governance. His leadership experience makes him one of the best advisors to healthcare.

September 19, 2019
In-flight Emergencies: Good Samaritans at Altitude

There are more than 44,000 commercial flights tracked per day by air traffic controllers. Many caregivers and healthcare workers have had the experience of a flight attendant calling for help while in the air. Dr. Robert Katzer will be delivering a world class presentation on what we need to know about caring for the public during an in-flight emergency. He is an Emergency Medicine physician, educator, and medical director for a busy fire and rescue program. Having heard him speak, our TMIT team gives him our highest recommendation.  Dr. Gregory Botz, the co-founder of the Med Tac Bystander Care program who also teaches in-flight emergency care, will provide his perspective along with reactions from our patient advocate representative.

August 15, 2019
Workplace Violence: A Patient and Caregiver Safety Update

 Workplace violence continues to be a critical Patient Safety AND Caregiver issue. Our industry has 4-5 times the frequency of other sectors. Richard Mereu, Chief Government Relations Officer of Government Relations for the Emergency Nurses Association, will address the key issues in their domain. Chief William Adcox and his colleagues at MD Anderson Cancer Center are global experts in Threat Safety Science that includes workplace violence.

July 18, 2019
The Quality Journey: The CEO and CMO View

Dr. J. Michael Henderson and CEO Kevin Cook will address the quality journey of the Chief Medical Officer at the University of Mississippi Medical Center. Dr. Henderson is the former Chief Quality Officer of the Cleveland Clinic and has a long history of work in performance improvement. Kevin Cook is responsible for the strategic leadership of the UMMC Health System, including University Hospital, Wiser Women and Infants Hospital, Conerly Critical Care Hospital, Children’s of Mississippi, UMMC Holmes County and UMMC Grenada, and all UMMC-owned ambulatory clinics.

June 20, 2019
Mortality Reviews and Patient Safety: A 2019 Update


Dr. Jeanne Huddleston is the global pioneer in the use of mortality reviews to improve patient care. She will provide a 2019 update on what has been learned from the world-wide collaborative program she leads. She comes back to us based on popular demand from our patient safety community of practice and the great reviews of her prior presentations that have highlighted Opportunities for Improvement in issues of omission.

May 16, 2019
Drug Diversion Scenarios & An Update on Patient Suicide

Kim New, JD, BSN, RN, is back speaking about Drug Diversion scenarios to address the growing problem and in response to her extraordinary reviews and number of requests from our community of practice to have her continue to teach and inspire us.

Vicki King is the Assistant Chief of Police at the MD Anderson Cancer Center and UT Health Science Center, UT Police at Houston. She is one of the pioneers of Threat Safety Science and leads a Threat Management team. She will address the latest issues regarding patient suicide prevention.

April 18, 2019
5 Rights of Pain Care, Opioids and Diversion Update

Dr. Gladstone McDowell is a global leader in pain management who will provide the latest perspective on how best practices in pain management can impact opioid addiction using the 5 Rights of Pain Care framework model.

Kim New, JD, BSN, RN, will be a reactor and provide a short update on the drug diversion issues. David Marx, JD, the founder of the Just Culture movement, will provide his view of the recent Vanderbilt medical error and indictment of a nurse.

March 21, 2019
Serious Adverse Events and Engaging Your Governance Board


Tom Van Dawark has been a tremendous contributor to healthcare governance. He has been on community and business boards throughout his business career. He has been both a member of the Virginia Mason Hospital and Healthcare System Board Chair, and participated in work with the CEO which resulted in Virginia Mason being recognized today as a top 100 hospital. He is now working closely with boards and championing leadership, patient safety, and governance best practices.

February 21, 2019
From Burnout to Esprit de Corps and Safer Care


Dr. Stephen J. Swensen, a global expert on leadership and professional burnout, will be speaking on this critical topic. For three decades he has served patients at the Mayo Clinic as its Director of Leadership and Organization Development, Director of Quality, and Chairman of Radiology. Dr. Swensen will address the practical aspects of professional burnout and performance improvement by developing Esprit de Corps. He is now a Professor Emeritus and is very focused on helping organizations develop a safer path for their caregivers and patients.

January 17, 2019
Sepsis: A 2019 Update on Critical Issues

Casey Clements, MD, PhD, is a renowned emergency medicine physician at the Mayo Clinic who has done a terrific job educating our audience in past webinars. He will update us as of 2019 on the state of the art and care of sepsis. This remains to be one of our most sought after topics and Dr. Clements delivers very practical and actionable information every time he speaks.

December 20, 2018
Respectful Management of Serious Adverse Events: A 2018 Update


Jim Conway has been a tremendous contributor to what we know about how to handle serious adverse events. An IHI Senior Fellow and frequent speaker on the topic over the years, Jim will provide a 2018 update to the challenges to handling serious adverse events. Heather Foster RN, a frontline nurse who has championed the cause of “taking the high road” will provide her perspective and serve as a reactor.

November 15, 2018
Highlights of the Last Decade and High Impact Issues for 2019 and Beyond


John Nance, JD, and a group of safety leaders will help us celebrate this our 120th webinar of our high performer series marking our 10th anniversary. We will be addressing what we have learned from the high impact patient safety target areas of the past and how we can drive accountability for the changes we need in 2019 and beyond as we target issues of Threat Safety Science.

October 18, 2018
Dauntless Leaders in Nursing: Impacting Patient Safety

Kathleen Bartholomew, RN, MN is an accomplished author in patient safety with breakthrough professional books such as “Ending Nurse-to-Nurse Hostility” and “Charting the Course” (co-written with John Nance). From the bedside to the boardroom she challenges health care leaders to protect patients with research based presentations woven with narratives that resonate strongly with her audiences. She will address key issues in her latest book “The Dauntless Nurse: Communication Confidence Builder” and how they may empower us our patient safety mission.