Thomas Zeltner, MD
Expert leader in Public Health
Chairman, WHO Foundation
Former Secretary of State for Health
Swiss Federal Office of Public Health, Bern, Switzerland
He was a 2010 Fellow of the Advanced Leadership Initiative of Harvard University. He is co-founder of the Global Patient Safety Forum, a convening organization of the world’s leading patient safety organizations, and a Managing Editor of the Journal of Patient Safety. He advises international organizations and national governments in health policies and health policy reforms. He has served as Special Envoy in financing for WHO. In this capacity, he advised the Director General of WHO on the identification of an improved financing framework for the Organization. He served as Special Envoy of WHO, advising the Director General in critical areas of the current reform of this UN agency (how to cooperate with non-State actors such as NGOs and organizations in the private sector without compromising WHO’s integrity, and how to better align WHO’s priorities with the resources available to finance them). He is a member of the Global Agenda Council on Digital Health of the World Economic Forum (WEF).
Dr. Zeltner is an advisor to the emerging threats Community of Practice, providing a global prospective. He provides liaison with The World Health Organization.
Dr. Zeltner is the former president of Blood Transfusion CRS Switzerland, the organization in charge of securing Switzerland’s provision with blood and blood products. He is a board member of the Swiss Academies of Arts and Sciences and President of Science-et-Cité. Since 1992, he has been Professor of Public Health at the University of Bern, Switzerland.
He was graduated with an MD and a master’s degree in law from the University of Bern. He holds a specialist degree in human pathology and forensic medicine.
C. R. Denham, II, MD
CEO, HCC Global
Chairman, TMIT Global
Austin, TX, USA
Denham and the other leaders from clinical, operational, administrative, legal, human resources, and policy areas have convened to communicate very important patient safety information that crosses all borders. As a practicing radiotherapist in the U.S., Dr. Denham had learned the critical role of education when it came to radiation safety for caregivers and patients. The founders of the Global Patient Safety Forum seek to meet the needs of both industrialized nations and emerging nations as is addressed by the work in the 5 Rights of Imaging found on this website.
Dr. Denham has taught innovation R&D and performance improvement of products, services, and technologies both in the US and abroad. Although he started his career as a doctor in private practice, his work in quality with the Institute for Healthcare Improvement, National Quality Forum, and Premier Innovation Institute prompted invitations to join academic work in performance improvement. As a Professor of Health Engineering adjunct faculty at the at the Mayo Clinic medical school with duel teaching appointments at the Harvard schools of public health and school of medicine, he has worked with educators and researchers from across the globe.
After serving as an associate editor with a wide following of his articles, he was appointed the Editor and Chief of the Journal of Patient Safety and has produced more than 100 works including peer reviewed articles and multimedia productions. Through a national R&D testbed in the US, his not for profit organization is in its 10th year of leading more than 100 international web programs. Two feature length movies globally broadcasted through Discovery Europe and international partners have brought quality improvement information to caregivers and consumers. The films have featured the critical work led and supported by the World Health Organization in Geneva.
The purpose of the Global Patient Safety Forum will be to continue to serve international audiences with information and media that may have been produced in the United States and been refined for global audiences.
One of the latest areas of focus by Denham and the GPSF team are in pre-hospital care of the most common causes of death that can be delivered by non-clinical family members and the public before emergency services arrives. The Medical Tactical program developed by the group will be addressing the leading causes of death to children, youth, and adults in the workforce years.
A second research domain is in Emerging Threats to Medical Centers and those they serve, those who serve, and their property – both physical and virtual. Threat Safety Science is this area of study being pursued by Chief William Adcox, Dr. Gregory Botz, and a number of the GPSF leaders.
The goal of Dr. Denham and the leadership team are to address systems issues and especially insider and outsider threats that can be minimized through prevention, preparedness, protection, and performance improvement practices.
William Adcox, MBA
Chief Security Officer and Chief of Police
The University of Texas MD Anderson Cancer Center/The University of Texas
Health Science Center
Houston, TX, USA
Gregory H. Botz, MD, FCCM
Professor of Anesthesiology and Critical Care
Medical Director, Simulation Center
Chief Medical Officer of UT Police Department
The University of Texas MD Anderson Cancer Center
Houston, TX, USA
Dr. Botz is currently the medical director of the Simulation Center and Code Blue Team Operations. He was previously medical director of the ICU, Transfer Center, Acute Care Training Center, and the Medical Emergency Rapid Intervention Team. As a clinician-educator, Dr. Botz serves as regional faculty for the American Heart Association Emergency Cardiovascular Care training programs, and he is a national consultant for the Society of Critical Care Medicine training programs. He was a senior editor for the American Board of Anesthesiology Joint Council on Anesthesiology Examinations, program director for the UTHSC-Houston Anesthesiology Critical Care Medicine Fellowship, and a member of The University of Texas System Health Care Components ICU Quality Improvement Collaborative. He has participated in SCCM education programs in collaboration with the Japanese Society of Intensive Care Medicine, the Saudi Critical Care Society, the Indian Society of Critical Care Medicine, and the Association of Intensive Medicine in Brazil (AMIB). Dr. Botz has collaborated with the Saudi Critical Care Society and the Saudi Commission for Health Specialties in the creation of a critical care medicine residency program, and served as an external board examiner for the Saudi Critical Care Medicine Board Examinations. Dr. Botz is the content leader for the Global Med Tac Training Certification program focused on lifesaving bystander care for the leading causes of preventable death in children, youth, and adults in workforce years. He is also a co-founder of the global Emerging Threats Community of Practice and a subject matter expert in a number of domains of the new discipline of Threat Safety Science with Chief William Adcox, Vicki King, and Dr. Charles Denham.
Vicki King, MSCJ
Assistant Chief of Police
University of Texas Police at Houston
Houston, TX, USA
Clayton Christensen, MBA DBA
Kim B. Clark Professor of Business Administration
Harvard Business School
Cambridge, MA, USA
Christensen has served as a director of many companies, and has advised the executives of scores of the world’s major corporations. Christensen is also an experienced entrepreneur, having started four successful companies. Prior to joining the HBS faculty, in 1984 he and three MIT professors founded CPS Technologies, which has become a leading developer and manufacturer of products from high-technology materials. Professor Christensen is the best-selling author of eight books and more than a hundred articles. The Innovator’s Dilemma received the Global Business Book Award as the best business book of the year (1997); and in 2011 The Economist named it as one of the six most important books about business ever written. Professor Christensen was featured in the Discovery Channel documentary Surfing the Healthcare Tsunami: Bring Your Best Board along with a number of others participating in the Innovators Network as he has been a tireless champion for values grounded leadership. Professor Christensen’s theories provide a number of foundational elements the Med Tac Bystander Care Certification Program and the Emerging Threats Community of Practice led by GPSF members.
Ann Christensen, MBA
Clayton Christensen Institute for Disruptive Innovation
Lexington, MA, USA
Former Chief Technology Officer
Former Director, TMIT Global
Austin, TX, USA
Casey Clements, MD, PhD
Emergency Medicine Physician
Rochester, MN, USA
Casey Clements, MD, PhD, describes himself as a ‘recovering researcher’ who now works on evidence based practice change and implementation. As Associate Practice Chair of Emergency Medicine at Mayo Clinic, he focuses on multidisciplinary and interdepartmental improvement projects in Rochester and across the Midwest. His first love and academic focus remains sepsis, emergency infection, and critical care. As director of the Mayo Clinic ED Sepsis Program and primary investigator of the Mayo ED Sepsis Biobank, Dr. Clements has led and participated in the last five improvement projects surrounding sepsis at Mayo. Currently, he is working on diffusion and advocacy with national organizations to improve systems surrounding sepsis outcomes and metrics.
Dr. Clements has spoken multiple times to the TMIT Community of Practice audience on sepsis. See his presentations at the following links:
Jeanne M. Huddleston, MD, FACP, FHM
Former Chair Mortality Review Subcommittee
Rochester, MN, USA
- Mortality Reviews and Patient Safety: A 2019 Update
- End of Life Care: Learning from Mortality Reviews
- Sepsis and Triage: Maximizing Safety of Incoming Patients
- Sepsis: Bringing it All Together Part 3
- Sepsis: Acute Care Part 2
- Sepsis: The Basics Part 2
- Failure to Rescue: Bedside Patient Rescue – A Great Opportunity
- Mayo Clinic Mortality Review Presentations at the Texas Medical Center Threat Safety R&D Community of Practice
- Saving Lives Putting Mortality Reviews to Work – It does pay off!
- Learning from Collaboration on Mortality Reviews: The Journey
- Learn from Mortality Review AND the Living: Part 2 – A Deeper Dive
- Learn from Mortality Review AND the Living: Next Generation Safety Learning System
David Marx, JD
Chief Executive Officer
Outcome Engenuity, LLC
Fort Lauderdale, FL, USA
Outcome Engenuity, LLC was founded in 1997 by CEO David Marx, a pioneer of the Just Culture movement. The firm originally addressed safety issues and human factors in aviation and offered expertise in post-event investigation and analysis. With the unique combination of systems engineering, human factors, and the law, Marx adopted and expanded the concepts of ‘Just Culture’ to help improve the management of human error.
David Marx has spoken to the multiple times to the TMIT Community of Practice audience on Just Culture . See his presentations at the following links:
- Just Culture – High Impact Case Studies
- Just Culture – Voices from the Frontline
- Just Culture in 2017 and Beyond
J. Michael Henderson, MD
Chief Medical Officer,
University of Mississippi Medical Center
Jackson, MS, USA
Founder and Chairman, Conrad Foundation
Seabrook, TX, USA
Christopher R. Peabody, MD, MPH
Director, UCSF Acute Care Innovation Center, University of California San Francisco
Clinical Instructor, University of California San Francisco
San Francisco, CA, USA
Gladstone C. McDowell, II, MD
Medical Director, Integrated Pain Solutions
Director, TMIT Global
Gahanna, OH, USA
Stephen J. Swensen, MD, MMM, FACR
Former Medical Director for Leadership & Org. Development
Former Director for Quality & Associate Dean for Value
Senior Fellow, Institute for Healthcare Improvement
Professor, Mayo Clinic College of Medicine, Rochester, MN, USA
is the former Medical Director for Leadership and Organization Development. He has served as the Director for Quality and Associate Dean for Value. He is Professor in the Mayo Clinic College of Medicine. Under his leadership the Quality Academy and the Value Creation System were established. In these programs, several thousand staff are trained each year. There are more than 13,000 certified Bronze, Silver, and Gold Quality Fellows.
Dr. Swensen chaired the Department of Radiology from 1998-2006. His leadership team used Lean-Sigma and Baldrige methods to improve the value of care for patients provided by 1,200 staff, who performed more than one million exams annually. During his tenure the department was recognized as the #1 radiology practice in the country (Medical Imaging) and the most patient-centered (Diagnostic Imaging).
He holds a Master of Medical Management degree from Carnegie Mellon University’s Heinz School of Public Policy and Management. He received his MD from the University of Wisconsin. His residency training was at Mayo Clinic and his Thoracic Radiology Fellowship at Harvard Medical School, Brigham and Women’s Hospital.
Dr. Swensen is a member of the Institute for Healthcare Improvement faculty. He served as the healthcare member of The Conference Board’s U.S. Quality Council. He is past President of two international societies, the Fleischner Society and the Society of Thoracic Radiology. He chaired the American College of Radiology’s Quality Metrics Committee and led the RSNA’s Continuous Quality Improvement Initiative. He is a member of the AAMC Integrating Quality Steering Committee. He founded the Big Sky Quality Roundtable and the Keystone Quality Officer Group, and co-founded the Sun Valley Assembly.
He has been Principal Investigator of three NIH grants related to lung cancer screening with CT and diffuse infiltrative lung disease. He has authored two books and more than 130 peer-reviewed articles.
Dr. Swensen is a leading expert on caregiver burnout and has been a frequent speaker to the Patient Safety Community of Practice membership. He is the lead subject matter expert on burn out as an Emerging Threat to Medical Centers and our lead expert on the Community of Practice.
Pablo Pulido, MD
Executive Director, PanAmerican Federation of Associations of Medical Schools
Samir Toubassy, MBA
CEO, Global Education Partners
Former President, Olayan Development Corp. and Group Vice President
The Olayan Group
David C. Classen, MD, MS
CMIO, Pascal Metrics
Associate Professor of Medicine, University of Utah
Active Consultant in Infectious Diseases
The University of Utah School of Medicine
Edward Kelley, PhD
Coordinator and Head of Strategic Programmes, Patient Safety
World Health Organization
Dr. Kelley also directed the 28-country Health Care Quality Improvement (HCQI) Project of the Organization of Economic Cooperation and Development. Previously, Dr. Kelley served as a Quality Assurance Advisor for URC’s Quality and Performance Institute while also serving as Scientist in the Operations Research Division for the USAID-sponsored Quality Assurance Project (QAP) and Partnerships for Health Reform Project Plus (PHRPlus). In these capacities he worked for 10 years in West and North Africa and Latin America, directing research on the Integrated Management of Childhood Illness in Niger.
Dr. Kelley and his team were featured in both TMIT Discovery Channel documentaries.
Hilary J. Schmidt, PhD
Strategic Education Consulting
Hastings-On-Hudson, New York, USA
In academia, Dr. Schmidt founded and lead three centers for teaching and learning at NY area medical Schools including Columbia University Medical Center, SUNY-Downstate, and UMDNJ-Newark. She has authored books on study and testing skills, for medical students, and has published extensively in the field of medical education. In industry, at Sanofi pharmaceuticals she provided strategic leadership to the groups responsible for Independent Medical Education Grants, Investigator Initiated Research Trials, Transparency, and Medical Affairs Compliance Training.
She is a member of the Alliance for Continuing Education in the Health Professions (ACEHP) and served as the Chair of the Industry Alliance for Continuing Education in the Health Professions from 2011-13. She was a nominated member of the AMA Task Force on Industry Provider Collaboration in CME and served a s the Annual Meeting Chair for that organization in 2012. She is the recipient of the ACEHP’s Presidents Award 2013 for service provided to the organization. She is a frequent invited speaker at medical education conferences.
She recently co-founded (2014) the Calibre Institute for Quality Medical Education whose mission is to “Leverage Best-in-Class Education to Improve Patient-Care and Lower Healthcare Costs”.
CEO, Cognify, Inc.
Laguna Beach, CA, USA
John J. Nance, JD
Best-selling Author and Pilot
Patient Safety Expert
Leadership Educator and Champion
Advisory Board Member, Journal of Patient Safety
Friday Harbor, WA, USA
One of the key thought leaders to emerge in American healthcare in the past decade, John J. Nance brings a rich and varied professional background to the task of helping doctors, administrators, boards, and front-line staff alike survive and prosper during the most profoundly challenging upheaval in the history of modern medicine. Having helped pioneer the renaissance in patient safety as one of the founders of the National Patient Safety Foundation in 1997, his efforts (and healthcare publications) are dedicated to reforming American healthcare from a reactive cottage industry to an effective and safe system of prevention and wellness. A lawyer, Air Force and airline pilot, prolific internationally-published author, national broadcaster, and renowned professional speaker, John’s leadership is propelled by a deep commitment.
As a native Texan, John grew up in Dallas, where he earned his bachelor’s degree and a Juris Doctor degree from SMU, and is still a licensed Texas attorney. Named Distinguished Alumnus of SMU for 2002, and distinguished Alumnus for Public Service of the SMU Dedman School of Law in 2010, he is also a decorated Air Force pilot veteran of Vietnam and Operations Desert Storm/Desert Shield, and a Lieutenant Colonel in the USAF Reserve, well-known for his pioneering development of Air Force human factors flight safety education, and one of the civilian pioneers of Crew Resource Management (CRM). John has piloted a wide variety of jet aircraft, including most of Boeing’s line and the Air Force C-141, and has logged more than 13,900 hours of flight time since earning his first pilot license in 1965; he is still a current pilot. He was a flight officer for Braniff International Airlines and a Boeing 737 Captain for Alaska Airlines, and is an internationally recognized air safety advocate, best known to North American television audiences as Aviation Analyst for ABC World News and Aviation Editor for Good Morning America.
Before joining ABC, John logged countless appearances on national shows such as Larry King Live, PBS Hour with Jim Lehrer, Oprah, NPR, Nova, the Today Show, and many others. He is also the nationally-known author of 20 major books, including the acclaimed Why Hospitals Should Fly (2009), and, with co-author Kathleen Bartholomew, Charting the Course (2012). He has also written five non-fiction and 13 international fiction bestsellers. Pandora’s Clock and Medusa’s Child both aired as major, successful two-part mini-series on television. Why Hospitals Should Fly won the prestigious “Book of the Year” award for 2009 from the American College of Healthcare Executives.
John J. Nance has become one of America’s most dynamic and effective professional speakers, presenting riveting, pivotal programs on success and safety in human organizations to a wide variety of audiences, including business corporations and healthcare professionals. He and fellow author Kathleen Bartholomew (Charting the Course and Ending Nurse-to-Nurse Hostility: Why Nurses Eat their Young and Each Other) are highly sought-after for their watershed presentations to boards, senior leaders, physicians, nurses, and staff on quality and patient safety. He is a pioneering and well-known advocate of using the lessons from the recent revolution in aviation safety to equally revolutionize the patient safety performance of hospitals, doctors, nurses, and all of healthcare.
Mr. Nance is founder of the series Red Cover Reports for patient safety built on the concepts of the NTSB reports, pilots call “Blue Cover Reports”. He is a subject matter expert for the Emerging Threats Community of Practice.
Kathleen Bartholomew, RN, MN
Friday Harbor, WA, USA
Susan E. Sheridan, MIM, MBA
Director, Patient Engagement, PCORI
Co-Founder and President, Consumers Advancing Patient Safety
Chicago, IL, USA
Lead, Consumer Action, World Alliance for Patient Safety
World Health Organization
Washington, DC, USA
Terry Wheat, RN, MPH
Director of Patient Care Services/Nursing
Shriners Hospital for Children
Chicago, IL, USA
Mary E. Foley, PhD, RN, FAAN
Clinical Professor, UCSF School of Nursing
Director, Center for Nursing Research and Innovation
Assistant Director for the Master’s Entry Program in Nursing
University of California, San Francisco (UCSF)
San Francisco, CA, USA
A registered nurse for more than 40 years, Foley continues to teach, write and lecture, promoting safe care for workers and patients nationally and internationally. She served on the board of the National Patient Safety Foundation, an advisor to the Partnership for Patient Safety (p4ps) and is a member of the TMIT Patient and Family panel. Since 2012, she has worked with Karen Curtiss to improve family involvement in patient safety. She is a nursing consultant to “Safe and Sound in the Hospital” and PartnerHealth and she and Karen were faculty members in the Hospital Quality Institute HEN2.0 initiative in CA. She is proud of her membership and leadership on behalf of the Nursing Section of GLMA.
Foley received her nursing diploma in 1973 from New England Deaconness Hospital School of Nursing, her BSN in 1976 from Boston University School of Nursing in Massachusetts, and her Master’s of Science in Nursing Administration and Occupational Health from UCSF in 1994. She received her PhD in Nursing from UCSF 2010, and was elected as a Fellow in the American Academy of Nursing in 2013.
Dr. Foley is an advisor to the Emerging Threats Community of Practice with special interest in multiple areas of patient and caregiver safety, especially as they apply to nurses. She is also a advisor to the Med Tac Bystander Care certification program as an educator and leadership expert.